Ability to search for string literals instead where "contains" isn't desired

Posted almost 2 years ago by Tim Myrick

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Tim Myrick

We'd like the ability to (optionally) constrain a search term for a literal string instead of the current behavior returning all results where the string was contained. One example is that we have a district named "Central", and another named "North Central". Whenever the manager of the district "Central" (or anyone for that matter) wants to find tickets assigned to someone assigned to the "Central" team, results containing "North Central" are returned as well. Having the ability to optionally search for (as well as save the search in a view) the literal term specified would solve this issue.

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Michael Moschini posted 12 days ago

This would also be helpful when you want your search to not include certain words.

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