I would like the ability to use the Alert Notifications to send a failed transmission email to the person that last responded on the ticket. I can set this up for each person but there is no option for him/her to only receive the tickets that he/she responded to.
I would like the ability to use the Alert Notifications to send a failed transmission email to the person that last responded on the ticket. I can set this up for each person but there is no option for him/her to only receive the tickets that he/she responded to.
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Lindsay Renner posted 3 days ago Admin
Thank you for submitting your request! We value your input and will review it as part of our ongoing efforts to improve our services.
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