Copy of Message Template Ticket Notifications for Record Retention

Posted about 1 month ago by Chance Walker

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Chance Walker

Having a copy of the message template that was sent via a ticket notification/process automation and recorded on the ticket would be beneficial as this has been requested during audits.

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Lindsay Renner

Lindsay Renner posted 16 days ago Admin

Thank you for submitting your request! We value your input and will review it as part of our ongoing efforts to improve our services. As this request progresses, you can expect to find updates here.

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