Credential > User History and Management

Modified on Wed, Sep 4 at 12:27 PM

System admin are able to view a students progress/history through a credential.  Additionally, they have the ability to manually change a students status as well as mark them as complete in an assigned step.  



TABLE OF CONTENTS






View Current Status & Progress

To view a students progress through a credential:

  1. From the Main Menu, select: Tools > Credential
  2. Search for your desired credential, click to open
  3. From the Overview Tab, click the 'All People' search option to search for your student


Upon selecting your desired student, you will see a display of their current status as well as history of complete items.   

Example statuses are shown here:


   


Add/Remove from Credential

Located in the top-right corner of the student history view is a 3-dot menu for managing a students overall involvement with the credential.   Click the 3-dot menu to:

  • Change their current state
  • Restart their training (this will delete all progress, and start the student from the beginning)
  • Remove them complete from the credential item



Manually Complete Current Step


At times, you may want to manually mark a student as complete on a step of their training.  You can do this by viewing their history, and select the 'Mark Complete' option.




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To complete a short 4 minute overviw training about Credentials, click HERE!








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